Facade of a rustic house with a textured dark green wall, red-framed window, brick elements, and lush garden in the foreground.

Luxury Suites in Bruges.

FAQ

Can’t find the answer to your question? Let us know.

Check In & Check Out

Check-out is kindly requested by 11 AM. If you need a little more time, feel free to ask—we will do our best to accommodate your request. You can also choose to extend your stay until 3 PM, depending on availability.

To help you begin and end your stay with ease, check-in is available from 3 PM. Should you arrive earlier, you’re most welcome to leave your luggage with us and start exploring the city at your own pace.

Before you leave, we warmly invite you to share any thoughts or impressions. Your feedback means a great deal to us.

Breakfast at Jonojé

We offer a thoughtfully composed breakfast per room, available by request. Simply hang the order card on your door by 10PM the evening before, our team will bring it to your room between 9-10AM.

Built around a few essentials we genuinely love. Each item has been chosen with care, inspired by places we’ve visited, meals we’ve remembered, and slow mornings we still think about.

Our breakfast is a small collection of essentials we love: sourdough bread, whipped butter, chia pudding, homemade jam, Belgian chocolate spread, and cheese. Served with coffee, tea and fresh juice.
Contains: gluten, dairy (lactose), seeds, soy, and nuts.


A simple, thoughtful way to ease into your day.

Bike Rental

We keep a small set of Petit Porteur bicycles — available for guests who wish to explore Bruges in a gentle way. Each has a front carrier and a lock for your convenience.

The rental fee is 25 EUR per day. If you would like to use one, please let us know. Read our Bike Rental Policy.

At Your Own Pace

We use a chat app as your personal assistant during your stay, quietly there when you need it. It allows you to discover everything in your own time, and to arrive and leave at a pace that feels right. You’ll receive a separate message closer to your arrival with details.

If you need anything, or have a question, you can always reach out through this service.

Parking On Site

We have a small number of parking spaces available on site, just beside the suites. The fee is 25 EUR per day.

For guests arriving with an electric car, charging stations are available.

If you would like to reserve a space, please let us know in advance, or send us a message through the chat app.

What is the Cancellation Policy?

Our cancellation policy depends on the type of booking you’ve made.

For bookings made directly through our website, cancellations up to 14 days before arrival are fully refundable. Cancellations made within 14 days of arrival or no-shows are non-refundable, and the full amount of the stay will be charged. Please note that non-refundable bookings or special offers cannot be changed or cancelled. We recommend reviewing the terms outlined in your booking confirmation for full details.

If anything is unclear, don’t hesitate to reach out — we’re happy to assist.

Scroll down